Shipping Policy
Order Processing
Orders are processed after full payment has been received and confirmed.
Once payment is verified, orders are prepared for shipment. Processing times may vary depending on product availability and order volume. Typical processing and shipping times are displayed on the product page or during checkout.
Bullion79 reserves the right to delay shipment if additional verification is required or if unforeseen circumstances affect order processing.
Shipping Method
Bullion79 ships orders within the United States using UPS secure and insured shipping services.
UPS is used to ensure a reliable and secure delivery process for precious metals shipments.
Shipping Insurance
All shipments are fully insured while in transit until delivery is confirmed.
Insurance coverage protects the value of the shipment in case of loss or damage during transit.
Tracking
Customers will receive a UPS tracking number once the order has been shipped.
Tracking information allows customers to monitor the progress of their shipment until delivery.
Delivery
Most shipments require a signature upon delivery to ensure that the package reaches the intended recipient.
Customers are responsible for ensuring that someone is available to receive and sign for the shipment.
If delivery attempts fail, UPS may hold the package at a local facility or arrange a redelivery.
Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Bullion79 is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
If an address change is required after placing an order, customers must contact us immediately. Address changes may not always be possible once an order has been processed.
Lost or Damaged Shipments
In the rare event that a shipment is lost or damaged during transit, customers must notify Bullion79 as soon as possible.
Bullion79 will work with UPS and the insurance provider to investigate the issue and resolve the claim.
Customers may be asked to provide documentation or cooperate with the carrier’s investigation process.
Delivery Delays
Shipping times are estimates and may be affected by factors beyond our control, including:
- carrier delays
- weather conditions
- security procedures
- high shipping volumes
- or other logistical disruptions.
Bullion79 is not responsible for delays caused by UPS or circumstances beyond our control.
Shipping Restrictions
Bullion79 currently ships within the United States only.
Certain shipping locations may be subject to additional restrictions based on carrier policies or insurance requirements.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
Phone: 229-999-8877
Email: [email protected]